2.3 Recruitment, Selection and Training of Employees


2026 Syllabus Objectives

By the end of this topic, you should be able to:

2.3.1 Recruitment and Selecting Employees

  1. Describe recruitment and selection methods
  2. Explain the difference between internal and external recruitment
  3. Outline the main stages in recruitment and selection
  4. Recommend and justify who to employ in given circumstances
  5. Explain the benefits and limitations of part-time and full-time employees

2.3.2 The Importance of Training and Methods of Training

  1. Explain the importance of training to a business and to employees
  2. Evaluate the benefits and limitations of induction training, on-the-job training, and off-the-job training

2.3.3 Why Reducing the Size of the Workforce Might Be Necessary

  1. Explain the difference between dismissal and redundancy, with examples
  2. Understand situations in which downsizing the workforce might be necessary
  3. Recommend and justify which employees to make redundant in given circumstances

2.3.4 Legal Controls Over Employment Issues

  1. Understand legal controls over employment contracts, unfair dismissal, discrimination, health and safety, and legal minimum wage

2.3.1 Recruitment and Selecting Employees

What Is Recruitment and Selection?

Recruitment is the process of identifying that a business needs to hire someone and attracting suitable candidates to apply for the job. It covers everything from realising a vacancy exists up to receiving applications.

Selection is the process that follows — it involves evaluating all the candidates who applied and choosing the best person for the job.

Think of it this way: recruitment is about getting people to apply; selection is about choosing the right one from those applicants.


Why Do Vacancies Arise?

A business needs to recruit new staff for several reasons:

  • An employee leaves — they resign, retire, or pass away, creating a gap that must be filled
  • Business expansion — as the business grows and takes on more work, it needs more people to handle it
  • Organisational restructuring — when a business reorganises how it operates, new roles may be created
  • A new business starting up — when a brand-new company launches, it needs to hire its very first employees
  • An employee is dismissed or made redundant — the business may need to replace that person

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